Client Satisfaction Survey

Dear Valued Client:

Our staff at storybook Farm Veterinary Hospital is consistently striving to improve our services and our practice overall. Our goal is to improve health care for your pets while providing you with the most convenient options to accomplish this. We would greatly appreciate it if you would take a few minutes to complete the following survey and share your views about our practice. We are grateful for your feedback and suggestions.

~The Storybook Farm Veterinary Hospital Staff

1. Do you receive a warm greeting from our staff when you enter our practice?
2. Are your calls returned promptly when you leave a telephone message for one of our staff?
3. Are you able to schedule appointments at the times most convenient to you?
4. Do you find our facility's appearance to be neat and clean?
5. Is your waiting time reasonable?
6. Do you find our pricing reasonable/competitive?
7. How long have you been a client of Storybook Farm Veterinary Hospital?
8. What type of pets are part of your family? Select all that apply.
9. Would you refer other pet owners to our practice?
10. In what ways could we better serve your needs? Please include any suggestions you have for our services, hours, or facility.
May we contact you about your suggestions?